Are these lights waterproof....
They are not waterproof. You should not have them exposed to the elements directly. They work well however in covered outdoor locations such as screened porches, all season rooms, sheds and covered entryways.
How do you open remote tray
It's a little tricky but there is a tiny latch on the end of the tray. Using your thumbnail, push it sideways and slide the tray out simultaneously. It snaps back into place when you slide the tray back in.
What is the exact diameter of this light?
Each puck light is 2.75" in diameter.
How come my remote will not work on lights other then to turn it off
Definitely doesn't sound right. Please send a message to support@Litezall.com. We're happy to help.
We just bought these lights and our housekeeper threw away the drawers from the remote controls. Can we get a replacement remote control and if we do, will one remote control work on all four lights (they came two to a package).
One remote can control up to 10 lights simultaneously. We do not sell remotes separately however.
How do I open the light
Flip the light over and twist the back half of the light counterclockwise. The back should come off after a slight twist.
How to connect it to the lights after replacing batteries?
After replacing the batteries, turn the lights on manually and then turn them off using the remote. Once you do that, the lights will operate completely using the remote.
How to open remote control in order to change battery?
It can be a little tricky.
1. Turn the remote over.
2. There is a small release tab next to the battery drawer.
3. Push the release toward the drawer and slide the drawer out simultaneously.
4. After replacng the battery, slide the drawer all the way in until it cliciks.
It gets easier with practice. :)